To reset your Hik-Connect password, follow these steps:
1. Open the Hik-Connect app on your mobile device or visit the Hik-Connect website on your computer.
2. Click on the "Forgot Password" option on the login screen.
3. Enter the registered email address or mobile number associated with your Hik-Connect account.
4. You will receive a verification code via email or SMS, depending on the contact information provided.
5. Enter the verification code in the designated field within the app or website to verify your identity.
6. Once the verification is successful, you will be prompted to create a new password for your Hik-Connect account.
7. Choose a strong password that includes a combination of letters, numbers, and special characters to enhance the security of your account.
8. Confirm the new password and save the changes.
9. You can now use the new password to log in to your Hik-Connect account and access your connected devices and surveillance cameras. It's important to keep your Hik-Connect password secure and to update it regularly to ensure the safety of your account and connected devices. If you encounter any difficulties during the password reset process, you can reach out to Hikvision's customer support for further assistance.
Remember to keep your login credentials confidential and avoid sharing them with unauthorized individuals to prevent unauthorized access to your Hik-Connect account and surveillance system.
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